Hands-on exercises to explore Copilot Chat: web research, brainstorming,
file analysis, data visualization, and image understanding.
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Module 1 · Web-Grounded
Web Research & Brainstorming
~25 min
Copilot Chat can search the web to surface trends, research competitors,
brainstorm ideas, and coach you through your day. Try these exercises to
see how conversational follow-ups build on each response.
Exercise 1.1Summarize Retail Industry Trends▼
Try This Prompt
What have been the emerging trends in the retail industry over the past
4 months? Summarize using recent web articles and analyst reports.
Exercise 1.2Perform Competitor Research▼
1
Replace [company name] with any company you’d like to research.
Try This Prompt
I work in marketing and focus on competitor research. Give me a concise
summary of recent news about [company name]. Focus on web articles from the last 3 months.
Provide the answer in two to three paragraphs and use a business tone.
Follow-up
Can you provide more details on sustainability?
Exercise 1.3Daily Productivity Coach▼
1
Replace [insert job title] with your actual role.
Try This Prompt
Pretend you're my productivity coach for the day. What are three things
I should prioritize based on my role as a [insert job title]?
Exercise 1.4Creative Campaign Brainstorming▼
1
Start with the brainstorming prompt, then provide context about your
initiative using the second prompt.
Starting Prompt
Generate 10 creative campaign ideas for promoting our new sustainability
initiative. The ideas should be suitable for social media and internal newsletters. Include
a brief description for each.
Add Context
As a retailer, we're trying to reduce our carbon footprint from all
points between design to manufacturing to warehousing to delivery to attract more
eco-conscious customers to our brand.
Exercise 1.5Copilot as a Thought Partner▼
Starting Prompt
Brainstorm ideas for improving employee engagement in remote teams.
Focus on low-cost, high-impact initiatives. Provide a list with short descriptions.
Add Your Team Context
Our team consists of around 50 people who work from home in a variety of
cities across the US that extend coast-to-coast.
💡 Tip
Customize the team context with your own details — team size, locations,
and working style — for more relevant suggestions.
Exercise 1.6Respond to a Customer with Empathy▼
1
Enter the instruction prompt first, then paste the customer inquiry.
Instruction
Write a response to this customer inquiry that is empathetic, clear, and
resolves the issue. Include a greeting and closing.
Example Customer Inquiry
I really liked the jacket when I first received it. I thought it would
be my best buy ever! Then after a few times wearing it, I noticed that the left-hand pocket
seems shallow and not as deep as the right-hand pocket which seems like a craftsmanship
issue. I also felt a tear in the shallow pocket and now it has expanded to where my
finger-tip fits through it and I'm sure it's going to only get worse to the point that I'll
put something in the pocket and will lose it through the hole!
Summarize the following meeting notes into a concise executive summary.
Focus on key decisions, action items, and any unresolved issues. Format the output with
bullet points and include a section for follow-up questions.
Follow-up
Can you help me with the first draft email with a brief executive
summary for leadership?
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Module 2 · File-Grounded
File-Based Analysis
~10 min
Copilot Chat can read and analyze files you attach to the conversation.
Try these exercises using your own documents.
